Shipping
We Ship worldwide. All orders will be dispatched within 2 working days. A shipping email/sms will be sent to the contact details provided once your order has been dispatched.
DELIVERY TIMES
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UK DELIVERY: Royal Mail Tracked24 ( Next working day after dispatch ) £5 Royal Mail Tracked48 ( 2 - 3 Working days delivery aim) £3.95 FREE for orders over £150 |
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MAINLAND EUROPE: Standard Tracked Shipping (Not Protected) 7 - 10 days: £12 Express Tracked Shipping with DHL (Fully Protected) 2 - 4 Days: £40 Full tracking information is available with both options. We highly recommend choosing our fully protected, express shipping option with DHL to ensure your order is protected against loss or damage in transit. |
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WORLDWIDE INCLUDING NZ, AUS, CANADA & USA MAINLAND: Standard Tracked Shipping (Not Protected) 7 - 10 days: £15 Express Tracked Shipping with DHL (Fully Protected) 2 - 4 Days: £40 Full tracking information is available with both options. We highly recommend choosing our fully protected, express shipping option with DHL to ensure your order is protected against loss or damage in transit. |
SHIPPING PROTECTION
We are not liable for any loss or damage in transit for international orders when using our standard shipping option.
We highly recommend using our fully protected express service to ensure your order is protected against loss or damage in transit. In the rare event your order is lost or damaged we will refund you in full when using our protected express service. If no shipping protection was selected at the time of purchase - store credit will be provided to the value of the order (minus shipping).
INTERNATIONAL DELIVERY
All international orders will be provided with a tracking number within 48 hours of dispatch. Please keep in mind all delivery times are estimate only & will depend on your country's custom processes. Once shipped, delivery is out of our control & we cannot be held responsible for delays with customs or third party postal services.
CUSTOM CHARGES FOR INTERNATIONAL ORDERS
Any import duties and taxes must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs.