Returns & Exchanges Policy

We hope you love your new purchase, but if you need to return/exchange it for any reason, you can do so within 14 days of receiving your order. 

Items purchased in the last chance sale are only eligible for exchange or refund to store credit. Junk Yard items are final sale.

Start your return/exchange here. To ensure your return is successful, please note the following eligibility requirements:

• Returns must be posted back within 14 days of receiving your order. We are unable to refund any late returns posted outside of the 14 day period. Any shipping or postage fees will be deducted from the refund. 

• Items must be unwashed, unworn, unsoiled and in their original condition with tags intact. Hygiene strips must be in tact for hygiene reasons

• Please be careful when trying on garments at home, always wear underwear and avoid any tans, oils and creams. 

• Return requests must be put through the portal. Please do not send your returns back to us without notifying us via the portal as we cannot be held responsible for any lost returns.

We inspect every return carefully and will reject any items that are not in their original condition.

HOW TO RETURN/EXCHANGE

To start your return/exchange, visit our returns portal. Unfortunately we are currently unable to offer free post returns. Please always use a tracked service and keep your proof of postage. Once received, your return will be processed within 14 working days. Thank you for shopping with us ♡ 

SALE ITEMS 

Any items purchased in the sale are only eligible for an exchange or refund to store credit. This does not include 'Junk Yard' items which are final sale and non returnable. No exceptions can be made to this policy so please carefully consider before purchasing or contact info@junkldn.com if you need help with sizing.